Simply browse our website, select your preferred mattress, add it to the cart, and proceed to checkout.

We accept credit/debit cards, net banking, UPI, and select digital wallets for secure transactions.

Orders can be modified or canceled within 24 hours of placement. Contact our customer support for assistance.

Yes, once your order is shipped, we’ll provide a tracking link via email or SMS.

Yes, we can create mattresses in custom sizes to meet your specific needs.

Refer to our mattress size guide or contact us for personalized advice.

You can reach us at +91 9896264660 or email us at kanhafoamsindustries@gmail.com

You can reach us via email, phone, or live chat on our website for any inquiries or assistance.

Yes, we provide custom-size mattresses to meet your specific needs.

For more information, visit our Help Center or contact our support team. We’re here to ensure you get the best sleep experience!

Our mattress guide helps you select based on your sleep preferences, body type, and health needs.

Use a mattress protector, rotate it every 3–6 months, and avoid spills or excessive moisture.

Yes, we use high-quality, non-toxic, and eco-friendly materials in our mattresses.

At Prima Mattress, we strive to ensure customer satisfaction. If you are not completely happy with your purchase, you may return it under the following conditions:

• Condition: Returns are only accepted for unused mattresses in their original packaging.

• Timeframe: Returns must be requested within the eligible return period mentioned on your order.

• Shipping Cost Deduction: A deduction for shipping costs will be applied to all returns.

• Inspection: The mattress will be inspected upon return to confirm it meets our policy requirements.

To initiate a return, please contact our customer service team. Refunds will be processed after the return is approved.

Yes, all our mattresses come with a manufacturer’s warranty ranging from 1 to 10 years, depending on the model. Warranty based on Pro-rata.

Delivery times vary by location. Typically, orders are delivered within 5–10 business days.

Yes, we provide free shipping on all orders within select regions. Additional charges may apply for remote locations.

Once your order is shipped, you will receive a tracking link via email or SMS.